supre baji Privacy Policy
A detailed description of how your personal information is collected, used, and kept secure.
This privacy policy applies to the supre baji platform. This document describes what information is collected from you when you use the site, the purposes for which that information is used, how long it is retained, and what rights you have regarding your information. supre baji takes user privacy very seriously and is committed to ensuring proper protection of personal information.
Alongside this policy, it is important to read our Terms and Conditions, as both documents together form the basis of your relationship with supre baji. Continuing to use the site means you have read and agreed to the terms of this privacy policy.
1 Types of Collected Information
1.1 Registration and Account Information
Information you provide when creating an account on supre baji is collected. This may include:
- Full name
- Date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language settings
1.2 Identity Verification Information (KYC)
As part of the account verification process, copies of a national ID card, passport, or other government-issued identification may be requested in certain cases. This information is used solely for the purpose of confirming identity and preventing fraud.
1.3 Financial Information
Financial transaction information is collected during deposit and withdrawal processes. supre baji processes payments via bKash, Nagad, Rocket, Upay, and bank transfer. Card numbers or bank PINs are never stored directly.
1.4 Technical Information
Certain technical information is collected automatically when you use the site, such as:
- IP address
- Browser type and version
- Device type (mobile, tablet, or desktop)
- Operating system
- Time of access and session duration
- Information on which pages were visited
1.5 Cookies and Similar Technologies
supre baji uses cookies to improve the site browsing experience, keep login sessions active, and remember user preferences. Essential cookies are necessary for the basic functionality of the site. Optional cookies can be controlled from browser settings, though in some cases the functionality of the site may be limited.
2 Purposes of Information Use
Collected information is used for the following purposes:
- Account management: Completing registration, ensuring login security, and keeping user accounts active.
- Payment processing: Correctly completing deposit and withdrawal requests.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorized access, and maintaining the integrity of the platform.
- Customer support: Relevant information is used to provide assistance via 24-hour live chat and email.
- Service improvement: Analyzing user behavior and preferences to improve the site experience.
- Legal compliance: Retaining and providing information as required to comply with applicable laws and regulations.
- Responsible gaming: Monitoring playing habits to identify harmful behavior and taking precautionary measures when needed.
3 Information Storage and Security
3.1 Retention Period
Personal information is retained for as long as the account remains active or as needed to provide services. Even after an account is closed, certain information may be kept for a further period due to legal obligations.
3.2 Data Security Methods
supre baji uses SSL encryption technology to protect your information, which keeps data transfers between your browser and the server secure. In addition, the following measures are in place:
- Encryption at the database level
- Restricted access controls — only authorized staff can view specific information
- Regular security audits
- Firewalls and intrusion detection systems
- Password hashing
However, no method of transmitting data over the internet can be guaranteed as completely secure. supre baji takes all reasonable measures, but absolute security of information cannot be guaranteed.
4 Information Sharing Policy
supre baji does not sell your personal information to third parties. Information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Selected third-party service providers for payment processing, identity verification, and technical infrastructure management may access information to a limited extent. The use of information by these partners is governed by strict contractual terms.
4.2 Legal Obligations
Information may be provided to fulfill legal obligations in response to court orders, government directives, or requests from legitimate authorities.
4.3 Fraud Prevention
Relevant information may be shared with concerned authorities to detect and prevent fraud or illegal activity.
4.4 Business Transfer
In the event of a change in business ownership or structure, user information may be transferred to the new owner. In such cases, the terms of the privacy policy will remain unchanged.
5 User Rights
Users of supre baji enjoy the following rights regarding their information:
5.1 Right to Access Information
You can find out what information supre baji holds about you. You can request this information by contacting the support team.
5.2 Right to Correct Information
If there is incorrect or incomplete information in your account, you can request that it be corrected.
5.3 Request to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
5.4 Objection to Information Processing
You have the right to object to the processing of your information for specific purposes, though this may limit the services available to you.
6 Protection of Minors
All services of supre baji are for those aged 21 or above only. Age is verified at the time of account creation. No information is intentionally collected from those under 21. If a minor creates an account, it will be closed immediately and the associated information will be deleted.
More detailed information on age verification and the protection of minors is available in our Responsible Gaming Policy.
7 Third-Party Links and Services
The supre baji platform may have connections with third-party game studios and payment processors. These third parties have their own privacy policies and supre baji is not responsible for their use of information. It is recommended to read their respective policies before using the relevant services.
8 Changes to Policy
supre baji reserves the right to amend this privacy policy as needed. If significant changes are made, users will be informed via a notice to their registered email or on the site. Continuing to use the site after changes are made will be considered as consent to the new policy.
You can visit our About Us and Company Information page to learn about all the terms governing the relationship between users and supre baji.
9 Contact Us
For any questions about this privacy policy or any requests regarding your information, contact the supre baji support team:
Connect to 24/7 live chat from any page on the site. Support is available in Bengali and English.
You can also check our Frequently Asked Questions (FAQ) page for answers to common questions.